Privacy Policy
At House of Rosellas, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, store, and share your information when you visit our website or purchase our products.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website, place an order, create an account, or contact us, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely by our payment providers)
Order Information
- Products purchased
- Order history
- Shipping details
- Customer support communications
Device & Usage Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referral source
- Cookies and similar technologies
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Respond to inquiries
- Improve our products and services
- Personalize your shopping experience
- Detect and prevent fraud
- Maintain website security
- Comply with legal obligations
- Send marketing emails and promotions (only if you have chosen to receive them)
You may unsubscribe from promotional emails at any time by clicking the Unsubscribe link included in our emails.
Cookies & Similar Technologies
Our website uses cookies, pixels, and similar technologies to improve your browsing experience.
These technologies help us:
- Remember your shopping cart
- Save your preferences
- Understand how visitors use our website
- Measure website performance
- Improve our services
- Deliver relevant advertisements
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.
Targeted Advertising & Your Privacy Rights
As described in this Privacy Policy, we collect personal information through your interactions with our website, including through cookies, pixels, and similar technologies. We may also share certain personal information with trusted third-party service providers and advertising partners to help us deliver relevant advertisements, measure advertising performance, improve your shopping experience, and provide other services described in this Privacy Policy.
Sharing personal information for targeted advertising based on your interactions across different websites may be considered a “sale,” “sharing,” or “targeted advertising” under certain U.S. state privacy laws.
Depending on where you live, you may have the right to opt out of these activities.
If you visit our website with the Global Privacy Control (GPC) signal enabled, where required by applicable law, we will recognize this as a request to opt out of any activity that may be considered the sale or sharing of personal information, or the use of your personal information for targeted advertising, for the browser and device you use to access our website.
Where available, you may also manage your cookie preferences using our cookie consent tools or through your browser settings.
Sharing Your Information
We do not sell your personal information for monetary compensation.
However, we may share your information with trusted third-party service providers that help us operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics providers
- Marketing and advertising partners
- Email service providers
- Fraud prevention and security services
These providers only receive the information necessary to perform their services on our behalf.
We may also disclose personal information if required by law or to protect our legal rights.
Payment Security
Your payment security is important to us.
All payments are securely processed by trusted third-party payment providers using industry-standard encryption.
House of Rosellas does not store your complete credit or debit card information on our servers.
International Data Transfers
As we serve customers worldwide, your personal information may be processed or stored in countries other than your country of residence.
When personal information is transferred internationally, we take reasonable measures to ensure it is protected in accordance with applicable privacy laws.
Data Security
We use appropriate administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
- Restrict or object to certain processing activities
- Request a copy of your personal information
- Opt out of targeted advertising where permitted by law
- Unsubscribe from marketing communications at any time
To exercise these rights, please contact us using the information provided below.
Children’s Privacy
Our website is not intended for children under the age of 13 (or the minimum age required under applicable law).
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or policies of these external websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.
Any updates will be posted on this page with the revised Last Updated date.
Your continued use of our website after any changes have been posted constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how we collect, use, or protect your personal information, please contact us.
House of Rosellas
Email: support@houseofrosellas.com
We aim to respond to all inquiries within 1–2 business days.
Last Updated: July 2026
